by Devon Wood | Dec 14, 2022 | Customer Experience, Press Releases
Many companies are experiencing a salesforce shift. Driven by the pandemic, “the Great Resignation,” and a retiring workforce, companies are challenged to transform their sales operating model to adapt. How does your business build solutions with a future salesforce...
by Kelley Reymann | Nov 2, 2022 | Customer Experience, Press Releases
Reinterpreting Customer Experience There’s no doubt that Amazon revolutionized the expectations of the online shopping customer experience with their speedy delivery service, competitive pricing, and comprehensive offering. They have virtually eliminated any...
by Adam Minister | Oct 12, 2022 | Press Releases, Supply Chain Solutions
Trends: As a hedge against the labor crisis, investments in automation are on the rise. According to Gartner, 75% of large companies will have adopted some form of intralogistics automation by 2026. Automation may range from smart conveyance to fully operational AI...
by Pete Beckwith | Jan 20, 2022 | Press Releases, Supply Chain Solutions
Supply chains continue to struggle with inflationary pressures. Carriers report sustained demand increases and constrained capacity. Difficulties recruiting and retaining employees are pervasive. The November quit rate was the highest on record, while U.S. parcel...
by Pete Beckwith | Dec 21, 2020 | Press Releases, Supply Chain Solutions
Planning, Predicting and Responding for Competitive Advantage A “black swan” is an improbable event with grave consequences. Yet it seems black swans are occurring with greater frequency and increasing severity. By building an Agile Supply Chain, leading Supply Chain...
by Russ Ballard | Oct 29, 2020 | Information Technology, Press Releases
Digital Transformation We’ve been talking about the Information Age or the Digital Revolution for decades, so what does Digital Transformation actually mean? Let’s start with what it’s not. It is not digitization, which is merely moving information from analog to...
