Lorraine Smart, Senior Consultant

Lorraine is a seasoned project leader with a proven track record for guiding guiding cross-functional teams and technical implementations. She is a thought leader and innovator possessing an innate curiosity and ability to transform data into usable formats and impactful visualizations. She is a highly effective communicator, natural learner, trainer, coach and trusted business partner. She enjoys mapping business processes, improving workflows to increase operational efficiencies, and collaborating with clients to achieve their strategic initiatives in a timely manner. 

Lorraine has a unique blend of talents combining the analytical and creative. She has the ability to develop conclusions using quantitative, qualitative, exploratory, and predictive data analysis skills. She is a highly effective communicator with a natural ability to build trusting relationships with leaders, key stakeholders, team members, and employees. She specializes in setting clients up for success by developing and implementing robust training and coaching plans.

Experience:

• Fisher Management Partners – Technology Services Senior Consultant 
• WithersRavenel Civil Engineering – Business Analyst, Implementation Specialist
• Advantasure (Blue Cross Blue Shield, Michigan) – Operations Strategy Analyst, Chief of Staff to COO
• Yancey (Caterpillar, Inc) – Senior Technical Administrator
• Custom Truck Manufacturing – Operations Analyst
• Sharp Manufacturing – Marketing Analyst
• US Bank – Lead Account Reconciliation Analyst

Education:

• Bachelor of Arts, Theology

Certifications:

• SAFe 5 Product Owner/Product Manager (POPM)
• Jira and Agile Projects
• Certified Scrum Master
• Enterprise Design Thinking Practitioner
• Project Management Essentials Certified (PMEC)