Isie Wong, Senior Manager

Isie is a successful senior operations leader with in-depth experience automating and implementing complex services into SaaS platforms.  Building new service lines and leading the operational expansion and revenue growth of two start-up SaaS companies, Isie managed cross-departmental teams to optimize processes, deliver automation for efficiency and scale, and drive operational excellence and client success for nascent and unique markets to Fortune 500 clients. 

 With over 20 years of experience from a variety of industries including legal, tax, retail, accounting, and aviation, Isie led full life cycle development of multiple software products to launch and client success, including onboarding, managed services, data migration, and technical/product support.  Recognized for her inclusive and transparent management style, innovative problem solving, and successful executions, she combines business strategy with a technical know-how to deliver SaaS experiences while implementing operational discipline across various corporate cultures. 

Experience

  • Fisher Management Partners – Senior Manager: 2021 – present
  • Satcom Direct, Inc. – Director of Software Services: 2017 – 2021
  • eGov Systems – Head of Product and Ops: 2015 – 2017
  • Avalara – Senior Director of Compliance Ops: 2008 – 2015
  • BT – Accountant: 2007 – 2008
  • SC&H Group – SALT Consultant: 2006 – 2007
  • Wickwire Gavin P.C. – Paralegal/Legal Admin: 2004 – 2006
  • The Cullen Law Firm, P.C. – Paralegal: 2004
  • H&M – Manager: 2002 – 2004

Education

  • Marymount University 2004 – Master of Arts: Legal Administration (Cum laude)
  • Pennsylvania State University 2002 – Bachelor of Science: Economics and International Business (Certified in Anti-Trust Practices and Profit Maximization)
  • University of Manchester (UK) 2001 – International Economics Program

Contact Isie:  isie.wong@fishermp.com

Isie is a successful senior operations leader with in-depth experience automating and implementing complex services into SaaS platforms.  Building new service lines and leading the operational expansion and revenue growth of two start-up SaaS companies, Isie managed cross-departmental teams to optimize processes, deliver automation for efficiency and scale, and drive operational excellence and client success for nascent and unique markets to Fortune 500 clients. 

 With over 20 years of experience from a variety of industries including legal, tax, retail, accounting, and aviation, Isie led full life cycle development of multiple software products to launch and client success, including onboarding, managed services, data migration, and technical/product support.  Recognized for her inclusive and transparent management style, innovative problem solving, and successful executions, she combines business strategy with a technical know-how to deliver SaaS experiences while implementing operational discipline across various corporate cultures. 

Experience

  • Fisher Management Partners – Senior Manager: 2021 – present
  • Satcom Direct, Inc. – Director of Software Services: 2017 – 2021
  • eGov Systems – Head of Product and Ops: 2015 – 2017
  • Avalara – Senior Director of Compliance Ops: 2008 – 2015
  • BT – Accountant: 2007 – 2008
  • SC&H Group – SALT Consultant: 2006 – 2007
  • Wickwire Gavin P.C. – Paralegal/Legal Admin: 2004 – 2006
  • The Cullen Law Firm, P.C. – Paralegal: 2004
  • H&M – Manager: 2002 – 2004

Education

  • Marymount University 2004 – Master of Arts: Legal Administration (Cum laude)
  • Pennsylvania State University 2002 – Bachelor of Science: Economics and International Business (Certified in Anti-Trust Practices and Profit Maximization)
  • University of Manchester (UK) 2001 – International Economics Program